Say Hello

Photograph


Preview & Print

Enjoy Forever


The Process: What to Expect

1. Initial Contact

Hello! Bonjour! Hola! We are so glad to meet you! No matter how you found us, we are so excited that you are here and ready to celebrate your life stage with Life Photo & Design. Let's get to know each other! Session consultations are recommended to ensure we clearly understand your vision for your session.

2. Choose Your Session Type & Collection

Select your base collection with the number of desired digital images, locations, & outfit changes. Once your session is complete and proof album delivered, you can add more keepsakes to your order, such as prints, wall art, brag books or a Full CD of your purchase!

3. Fill Out Questionnaire & Reserve Session Date

Once you have determined your collection, we will send you a questionnaire for contact information, session preferences, session times available, and a form to purchase your initial collection to reserve your date. In order to secure your time and date, you must pay 25% deposit of your session fee and the remainder by your session date.

4. Prepping For Your Session

We will walk you through how to plan for your session. Malana is a licensed cosmetologist and can give recommendations as to attire, hair styles, and color coordination to help your family look their best! We will also send you style guides for inspiration and customized Pinterest boards to make sure the session reflects your vision.

5. Sign Your Life Away... JK ;)

We will send you basic photography contracts that bring us to mutual agreements and protection for both parties. We will also have minor release forms to be allowed to photograph your beautiful littles! Forms must be completed online before your session date.

6. Say Cheese! Your Session is Here!

The day has arrived! You are prepped and ready for your session. Now we enjoy time together over some coffee, a camera and memories you will be able to pass down for generations!

9. two-three Weeks: Pick Your Favorites & Keepsakes from Edited, Online Proof Album

Within 2-3 weeks, you will recieve a link to an online album to view your entire session. There, you will pick your photos from your purchased collection and then choose and purchase your keepsakes to add to your original order. You can share this link with family and friends and they can order keepsakes too!

10. Two to Four Weeks: Delivery of Products

Waiting is always the hardest part! But oh so worth it! Within 2-4 weeks, your photos will be fully edited and delivered based on your order. Personal pick-up is also available. If any product is not to our quality standards, we will work with you to get the problem swiftly taken care of. We want to serve you and make sure your photo legacy is secured for years to come!

11. Enjoy forever!

We can't wait to see you again soon!

Refund, Reschedule & Tardiness Policy


Reschedule Policy: Session reservation fees are non-refundable. We want to honor your time and as that you honor our time. We do our best to give the best experience to all of our clients, but we need to make sure we are able to provide for our family and protect that time with them. All sessions cancelled within a week will have to pay a second non-refundable $50 retainer to rebook.

Tardiness: If you are more than 15 minutes late for a session (especially if we have a session scheduled immediately after yours), we will need to reschedule and $50 fee applied. We take our sessions very seriously in order to provide for you the best quality possible! We do not want to be stressed or rushed during your session. If you are stressed, the kids are stressed too! This means not-so-great photos.

Refunds: We do not provide refunds for reservation fees, unless the photographer must cancel due to a rare unexpected life event. Refunds for prints and other packages will only occur if the prints provided do not line up with our company's quality standards (scratches, wrong photos, etc.).